ASUS responds to Transformer Prime GPS and bootloader complaints

ASUS Transformer PrimeIn the same update where it announced the release of its Android 4.0 update for the Transformer Prime, ASUS also tackled two complaints that have surfaced as customers began getting their hands on the tablet.

First, ASUS responded to complaints about varying degrees of success (or lack thereof) getting GPS to work properly. Describing the Transformer Prime as “not a professional GPS device,” it explained that a number of factors can affect performance. Among them is the tablet’s metallic unibody design as well as external factors such as weather, buildings, and surrounding environments. A fix for the issue may not be as simple as a software patch. ASUS has gone as far as removing the reference to GPS functionality on product pages:

Please understand there are limitations when using the GPS function. To avoid inconveniencing users who demand a powerful GPS device, we made the decision to remove it from our specification sheet and marketing communications. We apologize for any inconvenience this has caused.

ASUS also indicated that it will release bootloader unlocking tool after it came to light that the Transformer Prime comes with a locked and encrypted bootloader. It attributes the decision to lock it down to DRM, namely Google DRM. It warns that customers opting to use the unlocking tool will not only lose access to Google’s video rental service but will also void their warranties.

No timeline was given for the release of the bootloader unlock tool.

Is either of these a deal breaker for anyone?

Read more: ASUS Facebook page