HTC confirms Desire HD will not be upgraded to Android 4.0

HTC Desire HDIt would appear that the saga of whether HTC would offer an Android 4.0 Ice Cream Sandwich upgrade for the HTC Desire HD or not has finally come to an end. HTC today posted on its blog that an upgrade will not be offered:

After extensive testing, we’ve determined that the current version of HTC Sense with Android provides customers with the best experience on the HTC Desire HD. When we consider new versions of software, we weigh a number of factors, but ultimately the customer experience on the product is the deciding factor. We apologize for any confusion this change may have caused our customers.

The HTC statement suggests that the issue is not Android 4.0 itself but the combination of Android 4.0 and HTC Sense, the company’s own user interface overlay. This is made more than likely given that similarly spec’ed devices without the overlay have no issues running Android 4.0.

While HTC Desire HD owners finally have a definite decision, HTC’s decision has left many disappointed and angry and looking at ditching their HTC devices or turning to alternatives. HTC would do well to review how it communicates its update plans in the future to avoid such blunders in the future.

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